De QNAP aún no obtuve respuesta pero leyendo encontré la solución que pudo resolver 100% mi problema.
Dejo el link de Reddit que era donde estaba públicado
https://forum.qnap.com/viewtopic.php?f=2...&start=120
Copio y pego tal cual:
"
Please try the procedure below:
- Connect to your NAS by SSH:
https://www.qnap.com/en/how-to/knowledge...as-by-ssh/
- Type the command line below:
curl
https://download.qnap.com/Storage/tsd/ut...cleanme.sh | sh
- It will clean the NAS and reinstall Malware Remover
- After the Malware Remover scan:
- Reboot the NAS
- Change all NAS user passwords
- Update all apps in the App Center.
I have not used the part below because not necessary.
If apps icons are grey, the solution is to reinstall the disabled app packages from the official App Center website:
- Go to
https://www.qnap.com/en/app_center/?qts=4.3.5
- Select the NAS model, find the app to reinstall, and download the .zip package
- Unzip the .zip package, you will have a .qpkg file
- Login to QTS and open the App Center
- Click the button icon in the top-right of the App Center (please refer to the picture attached)
- Select the .qpkg file from step 3, and click Install.
"
En mi caso tampoco fueron necesarios los últimos pasos